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SOW as Amazon VA

Working Terms

Working time : 0800-1700, Mon-Fri by Seoul time
Starting : Immediately
Salary : To be discussed separately
Contract & remuneration terms
Contract : 1 month trial period & after longterm contract
1st month, know each other → so, contract on a weekly basis
First Setup USA → and go UK, Spain, Italy, France
Communication and reporting
Daily reporting including KPI checking
Use AKS chatting program (shaks.channeltalk.io)
Use our internal WiKi page, made by notion.so
Video call per day

Listing optimization including re-writing

Check Client voice → optimizing Product Image, Description, Bullet point, Brand store, Premium EBC
Picture/Video to be made by Seoul team
Keyword indexing, Back-end terms search, optimize
Monitoring competitor price, listing, promotion (Competitor : Gamesir)

Amazon PPC

Daily monitor KPI per each PPC, and optimize per KW by KW and Ad by Ad
Develop new KW using a various tool
Running campaigns to optimize your listing and tune the bids and placements to hit the sweet spot.

Amazon inside Promotion

Posting : one picture per one day
Review Request from Seller Central
Setup coupon, deal, promotion
Manage Amazon Launchpad program
Coordinate Amazon Live show with show hostess (freelancer)

Amazon outside AD & activities

Daily monitor KPI of Google, Facebook AD
Email managing with Youtuber, Instagram for unboxing, posting and review
Chatbot (Manychat) setup & run
Amazon influencer marketing setup via Referazon
Run SNS marketing
Setup Instagram, Twitter, Twitch related AD or promotion (from September)
Website SEO

Amazon A-Z Managing

Account management : any issue solving via Amazon help
Return/Review management : check one by one, summary & feedback to R&D and make counter-plan
If necessary, search/hire freelancer to do spot job like email scrapper, tutorial video maker?
Q&A (CS) according to USA time zone. If high traffic comes, we will hire another guy